STORE POLICY
CUSTOMER CARE
How to reach us:
Email:support@nbratelier.com
Response time: We aim to reply within 1–2 business days.
Order help: Please include your order number so we can assist you quickly.
We take great pride in our craftsmanship and customer experience. If something isn’t right, let us know — we’ll do our best to make it right.
Thank you for supporting handmade jewelry and small business craftsmanship!
PRIVACY & SAFETY
Your privacy and security matter to us.
We only collect the information needed to process your order and never share or sell your personal details.
All payments are handled through secure, encrypted checkout, and we don’t store your credit card information.
Our site uses SSL protection to keep your data safe.
If you have any concerns about your information, please contact us anytime.
Care Instructions / Warranty
To keep your jewelry shining, avoid water, perfume, and harsh chemicals.
We offer free repairs for craftsmanship issues within 30 days of purchase.
PAYMENT METHODS
Credit / Debit Cards